Return Policy

Returns

Supplier

Return Policies

Moe’s Home Collection

To open a claim, please email support@contisfurniture.com and attach the invoice in question. For any concealed damage, please ensure to take pictures of the carton packaging and the damaged product. Doing so will assist in properly reporting any damages and will ensure a smooth claims process. Note that concealed damages must be reported within thirty (30) business days from the date of delivery, otherwise the claim may be rejected.

ACME Furniture

Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.

Pictures are required to claim defective merchandise with a copy of an invoice emailed to support@contisfurniture.com.

No cash refunds. Exchange and credit only. All returned shipments must be freight prepaid with RMA number and original invoice. We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.

European Furniture

 All return in original condition unopened and damaged free. Please email support@contisfurniture.com for further instructions.